Shipping policy

Shipping Policy

1. Order Processing

We aim to process and ship all orders within 1–2 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Location

Orders are shipped from our USA-based warehouse to ensure a convenient and reliable delivery experience for our customers.

3. Shipping Time

Estimated delivery times may vary depending on the shipping destination and carrier. Tracking information will be provided once your order has been shipped.

4. Shipping Confirmation and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number so you can follow your package.

5. Shipping Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

6. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.

7. Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact our customer support team. We will work with the shipping carrier to help resolve the issue.